Start
100 units
Valid for 3 months
- Rate
- €133 / unit
- Package discount
- Not applicable
- Published total
- €13,300
OCCT support packages
Technology Support
Pre-purchase support units for technical questions, investigation, consulting, corrections, and training.
- 01Helpdesk and investigation
- 02Architecture consulting
- 03Corrections and training
A la carte support
One package for several types of technical work
Support units can be used for short questions, scheduled investigation, architecture consulting, corrections, and training. The package defines the available capacity and validity period.
Larger implementation projects are scoped separately through custom software development.
Support packages
Choose the planning horizon
Rates below reflect the currently published package model and should be reconfirmed before commercial use.
Team
300 units
Valid for 6 months
- Rate
- €126 / unit
- Package discount
- 5%
- Published total
- €37,800
Enterprise
500 units
Valid for 12 months
- Rate
- €119 / unit
- Package discount
- 10%
- Published total
- €59,500
Custom
Plan around the program
For a different quantity, duration, or engagement shape.
Plan a tailored engagementSupport content
Combine services as the project changes
Each item has a different unit model because a quick answer, a day of investigation, and implementation work create different commitments.
Helpdesk query
Focused answers to bounded technical questions.
3 units / queryTechnical support
Investigation and guidance for implementation problems.
6 units / dayTechnology consulting
Architecture, performance, and design-level expertise.
9 units / dayCorrections & improvements
Scoped implementation work against agreed evidence.
EstimatedE-learning
Self-paced material with expert assistance.
16 unitsTraining
Instructor-led courses for teams and individuals.
EstimatedStart with a bounded question
Describe the version, problem, and expected result.
The email draft includes prompts for the technical context needed to route a support request.